Terms of service
By using our website and purchasing from us, you agree to the following terms.
General Conditions
We reserve the right to:
- Refuse service to anyone
- Cancel orders
- Limit quantities
- Update prices
Product Information
We aim to display products as accurately as possible. However, colours may vary slightly due to screen settings.
Pricing
All prices are listed in AUD. Prices may change at any time without notice.
We reserve the right to cancel orders due to:
- Pricing errors
- Stock errors
- Fraud concerns
Orders
Once an order is placed:
- We cannot guarantee changes
- We cannot guarantee cancellations
- Orders are processed quickly
Shipping
Shipping timeframes are estimates only. We are not responsible for carrier delays.
Returns
Returns are handled according to our Returns & Refunds Policy.
Product Use
All Benji & Pals Co products are designed for pet use. Customers are responsible for ensuring proper fit and safe use.
We are not responsible for:
- Improper use
- Incorrect sizing
- Normal wear and tear
Intellectual Property
All content on this website including:
- Logo
- Images
- Text
- Branding
Belong to Benji & Pals Co and may not be used without permission.
Changes to Terms
We reserve the right to update these terms at any time.